Our Customer Care and Technical Support Representatives are ready to answer any questions you might have between 7am and 3:30pm Pacific Standard time, Monday to Friday.

You can also submit a Support Ticket in the Support section of the PosiTrace System or your e-mail inquiry and we will respond to your inquiry within 24 hours in normal business days.

Customer Support: 1-877-787-2231, Option 2.
Email: GFMsupport@positrace.com